Bill is a true professional who returns calls, follows up, and went that extra mile to investigate our unique situation (possible bird mites) . Although it has only been two days since Bill exterminated, there appears to be some improvement.
"...I hired Bill based on his excellent reviews. I was very pleased with his work and his and pleasant manner. although I hired him for a specific job, I have signed up for his regular visits"
Bill responded promptly and gave me detailed explanations of the work that he completed. Bill also explained the services that he offered and pricing up-front and once he completed his examination of my situation was honest about the services I did and didn't need.
"He looked everywhere, did some serious spot checks around the whole house even though my problem was in the garage and basement. He put traps around the troubled areas and put copper mesh. He guaranteed me 6 months and offer competitive price. Let me say this, the next following days I kept hearing snaps down in the basement and me throwing them away. Hope I don't jinx myself for saying this, but I haven't seen another rodent since then. I will call him going forward every six months and an annual bug and ant treatment."